Payment & Delivery

When checking out you will be taken to a secure page to process your credit card details. We accept payment from the following cards:

All the information you give to us, both personal and financial, is totally secure. havelockcontrols.co.uk uses SSL (Secure Socket Layer) information encryption for all data that passes through our server. That is the industry standard method of data encryption and will protect you against credit card fraud. When you click on the 'Proceed to 100% Secure Payment' button your order will be transferred to our secure server. Most browsers will display a lock icon to confirm that you are in a secure area.

3D Secure is like a Chip & PIN for your online purchases and is designed to protect you by asking for a secret password and a personal message. Developed by Visa and MasterCard and used by most retailers, it has rapidly become a widely accepted standard.

Next Day Delivery Charges

Most of our items are in stock and they will be delivered on the next working day if you place your order before 1pm. If the product is not in stock, you will be contacted by a Havelock representative who will give you an exact update on your order.
Carriage charges to the Isle of Wight, Isle of Man, and other offshore isles will be calculated on an individual basis and will be communicated to the customer directly before the order is processed.
For international orders please contact the BSS Export Department:

export@bssgroup.com 
Telephone: +44(0)116 2567084
Fax: +44(0)116 256 7096